low-code & design

Psychologist’s Diary app

Introduction

This application I made completely by myself using low-code development in FlutterFlow service based on Flutter framefork in Dart language. I made this application for psychologists as I am very familiar with this field and with users' problems. The founders of the Institute of Psychology, teachers and practitioners helped me.

Target Audience

Description

Interviews with 22 therapists yielded 2 groups of users: Young professionals and experienced ones. the main difference between them is the amount of free time and the need to analyse the session with the client outside the session itself.

Problems and needs of the first group:

There is no clear structure on how to describe a session after the client
No structure on how to describe the client and prepare for supervision with another psychologist
Frequent loss of motivation due to the lack of an overall developmental picture
No control over finances

Problems and needs of the second group:

No overall financial picture
Often get confused in notes, spend a lot of time looking for where they wrote down a note on a client.
Often forget some details about a client after a long break.

Research

Problem

Therapists frequently experience a decline in motivation. They feel there is no growth in their work, lack a clear structure for client descriptions and therapy journaling.

User Research

Conducted 5 interviews, created a CJM and JTBD to understand user tasks

Insights

The main issue was that therapists had to juggle multiple apps to address these tasks. Many therapists did not monitor their finances at all

Development Process

Ideation

Initially, the main usage scenarios in the application were described. A database structure for the app was then created.

Prototyping

A template in Notion was developed to test hypotheses, partially mimicking the app interface to understand how the functionality would work and what additional screens were needed.

User Flow

After defining the exact user flow, the logic of the application was described. Each process was described from a logical point of view, drawn, and all interactions with the database were described.

Implementation

Design

The application design development began, including drawing all screens and notifications. The entire database interaction logic was specified, detailing when local storage should be used and when server requests should occur.

Tools

Figma was used extensively, along with DevMode for deeper integration.

Development and Launch

The development was implemented using the FlutterFlow constructor

Jobs To Be Done (JTBD)

Manage clients in a single application

Context: The therapist wants to eliminate the need to use multiple apps for client appointments and calendar management.
‍Reason: Convenience and time savings.
‍Outcome: Reduced stress, increased work efficiency.

Track finances and income

Context: The therapist wants to control their financial flows and income to better understand their financial situation.
‍Reason: Financial stability and planning.
‍Outcome: Confidence in income, improved financial planning.

Maintain motivation and track progress

Context: The therapist wants to see their progress and work dynamics to stay motivated and see the results of their efforts.
‍Reason: Maintaining high motivation and professional growth.
‍Outcome: Job satisfaction, feeling of professional growth.

Results and Conclusions

Results

The application significantly improved therapists' client and financial management. User satisfaction increased by 22%, and therapists' motivation rose by 15%.

Conclusions

Integrating all necessary functions into one app significantly simplified therapists' work and improved their motivation.

Reflection

Improvements

In the future, it would be beneficial to add more analytics and reporting capabilities and integrate with popular calendar platforms.

Personal Achievements

Enhanced skills in working with CJM and JTBD, improved prototyping, and collaboration with development teams.

Design System for Panta Rei